Legal

Privacy Policy

Effective date: 23 May 2026

Welcome to Lowen Media (“we”, “our”, or “us”). We are committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

01

Who we are

Business name
Lowen Media
Email
info@lowenmedia.co.uk
Website
www.lowenmedia.co.uk
Location
United Kingdom

For the purposes of UK data protection law, Lowen Media is the data controller responsible for your personal information.

02

Information we collect

Personal information

  • Name
  • Email address
  • Phone number
  • Billing information
  • Event details or project information you provide

Technical information

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and usage data
  • Cookies and analytics data

Media and content

  • Photographs, videos, and media content related to bookings or enquiries
  • Messages or communications sent through contact forms or email
03

How we use your information

We use your information to:

  • Respond to enquiries
  • Provide photography and media services
  • Process bookings and payments
  • Deliver galleries and digital content
  • Improve our website and services
  • Send updates or marketing communications where permitted
  • Comply with legal obligations
04

Legal basis for processing

Under UK GDPR, we process personal data under the following legal bases:

  • Your consent
  • Performance of a contract
  • Legitimate business interests
  • Compliance with legal obligations
05

Sharing your information

We may share your information with trusted third parties where necessary, including:

  • Payment processors
  • Website hosting providers
  • Cloud storage providers
  • Gallery delivery platforms
  • Accountants or legal advisors

We do not sell your personal information.

06

Data storage and security

We implement reasonable technical and organisational measures to protect your personal data.

07

Data retention

We retain personal data only for as long as necessary to:

  • Provide services
  • Meet legal and accounting obligations
  • Resolve disputes
  • Enforce agreements
08

Your rights

Under UK GDPR, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict processing
  • Object to processing
  • Withdraw consent
  • Request data portability
09

Cookies

Our website may use cookies and similar technologies to improve functionality and analyse traffic.

10

Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

11

Children's privacy

Our services are not directed toward children under the age of 13.

12

Changes to this policy

We may update this Privacy Policy from time to time.

13

Contact us

Lowen Media
Email
info@lowenmedia.co.uk
Website
www.lowenmedia.co.uk
Amy Michael | Photography in Cornwall